Privacy Policy

Last updated: July 2025

At Etechtric Limited, we are committed to protecting your privacy and handling your personal information with transparency and respect. This policy outlines how we collect, use, store, and protect your data when you use our services or visit our website.

Etechtric Limited
13 Chelwood Avenue, Hatfield, AL10 0RD

Email: enquiries@etechtric.com
Phone: +44 (0)7810713485
Website: www.etechtric.com

We provide IT & Network services, smart home solutions, and minor electrical work to clients across the UK.

We may collect and process the following types of personal data:

• Contact information: Name, email address, phone number, postal address
• Technical data: IP address, browser type, operating system, website usage data
• Service-related data: Details you provide about your project or service request
• Payment information: Processed securely via third-party providers (we do not store card details)

We use your information to:

• Provide and manage our services
• Communicate with you regarding enquiries or ongoing projects
• Send quotes, invoices, or updates
• Improve our website and services
• Comply with legal obligations

We only collect and use your data when we have a legal basis to do so, such as your consent, a contract, or a legitimate interest.

We do not sell your personal data. We may share it with:

• Service providers or subcontractors helping us deliver our services
• Payment processors (e.g., Stripe, PayPal)
• Regulatory or law enforcement bodies, if required by law

We take appropriate security measures to protect your data from loss, misuse, or unauthorised access. These include encryption, secure servers, and access controls.

We retain your personal data only as long as necessary to fulfil the purposes for which we collected it, including legal or accounting requirements.

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact us at [your contact email].

Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the date of the last update.

Need Help or Have Questions?
Contact us at enquiries@etechtric.com — we're happy to assist.